Rental FAQs

I have a question about my credit. What do you look for in credit?

Applications are processed through a national consumer reporting agency which include an applicant credit history evaluation. We are unable to pre-qualify any applicant over the phone or through conversation. See our resident qualifying criteria here.

How do I schedule a showing of a property?

Please call our office to request a showing. Showings are usually performed during weekdays until 4:30 pm.

I like a property but I do not need to move in until a couple of weeks from now. Will you hold the house for me?

The ability to hold a home without rent varies for each property and upon rental market availability. Call our office to inquire about the possibility to hold a particular home.

Where can I get an application?

Our rental application is promulgated through the Texas Apartment Association and is available online here. Applications can also be picked up at our office. There is a $35.00 non-refundable application fee per adult.

Do you accept animals?

Generally, yes, with payment of current Pet Fee(s), unless otherwise noted for that property. There is a 2 pet limit and breed/weight restrictions. To help insure ALL our residents review our pet and animal-related policies, we use a third-party screening service to deliver this policy information and confirm our residents’ pet/animal status. See our Rental Policies for detailed information on our pet policies and procedures.

What utilities are included in the rent?

None. Resident pays for all utilities and must get the utilities turned on with the utility provider.

Can you work with me on the Security Deposit and/or Pet Fee?

Security Deposit and Pet Fee payment arrangements vary by properties and upon market availability. Should you require payment arrangements for these fees, please inquire before application submission.

Are appliances included?

All homes come with a stove and refrigerator. There is no charge for these appliances. If you have your own stove and/or refrigerator, we will remove the appliance(s) from the property so that you may hook up your own. All our homes have washer and dryer hook-ups.